Returns

If you are not happy with your order, email us at orders@thefoursaucemen.co.nz within 30 days of delivery with your name and order number.

We will either send a replacement or issue a full refund to your original payment method. You do not need to return the item unless we ask for it (this only happens if we need to inspect a quality issue).

Quality issues

If something arrives damaged, leaked, or otherwise wrong, let us know immediately and we will fix it. Send a photo if you can, but it is not required.

Wrong items

If we sent the wrong thing, we will send the correct one and you keep the mistake. No return shipping required.

Change of mind

Unopened items can be returned for a refund. Contact us first and we will provide the return address. Shipping costs are not refundable unless the return is due to our error.